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January 20, 2026 · Keta

How we work with partner clinics

A short explanation of handoffs, clinical autonomy, and why partner sites—not Keta—own medical decision-making.

Partner clinics retain full authority over eligibility, protocols, and documentation. Keta may surface education and scheduling paths, but clinical judgment stays with licensed professionals at the partner organization.

When messaging or voice products are enabled, they are configured with explicit boundaries: no improvisational medical claims, clear escalation paths, and logging appropriate for compliance review.

For clinic operators

If you operate a licensed site and want to discuss integration or listing updates, use the contact form—we read every message and route partnership inquiries to the right inbox.