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HIPAA notice

Keta is a coordination and referral service of Phi Digital LLC. It is not a medical provider. Care is provided by independent licensed clinicians, and each of them has their own notice of privacy practices. This page is a plain-language summary of how HIPAA relates to Keta and of the rights available to you.

Who this applies to

Keta does not provide medical care. Your clinician is responsible for your medical records and for giving you their notice of privacy practices, which governs how they use and disclose your health information. Where Keta handles health information on behalf of a clinician under a business associate agreement, we follow that agreement and applicable law. General pages that do not involve health information may fall outside HIPAA. We still treat data minimization as a product default.

Uses and disclosures

PHI may be used or disclosed for purposes such as:

  • Treatment, payment, and health care operations as permitted by law and by any applicable authorization.
  • Required disclosures to public health authorities or as otherwise mandated by law.
  • De-identified or aggregated data where permitted, with technical safeguards against re-identification.

Your rights

Depending on context and applicable law, you may have the right to the following. Requests about your medical records are handled by your clinician, and we can help route them.

  • Access and receive a copy of certain PHI we maintain about you.
  • Request amendment of inaccurate information.
  • Request an accounting of certain disclosures.
  • Request restrictions on uses or disclosures (we are not required to agree to all restrictions).
  • Receive communications through reasonable alternative means or locations.

Complaints

You may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint. Use the contact channels below and we will route your message to the responsible privacy owner.

Contact

For HIPAA-related requests or questions: support@keta.clinic. For the broader privacy program (including non-PHI data), see our Privacy Policy and its Healthcare providers section .

This page is informational and does not replace the notice of privacy practices your clinician provides at the point of care. Legal text may be updated; see version history in the Privacy Policy where applicable.